Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 20:05:13 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:47 PM, 23rd Feb                     User                    I need your help please           11:47 PM, 23rd Feb                   Afnan                   Hi (, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:47 PM, 23rd Feb                   Afnan                   Could you please share your order number so that I can assist you further?           11:48 PM, 23rd Feb                     User                    Ok           11:48 PM, 23rd Feb                     User                    Oam trying to order from the App           11:48 PM, 23rd Feb                     User                    Iam facing a problem           11:48 PM, 23rd Feb                   Afnan                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           11:49 PM, 23rd Feb                     User                    I did these           11:49 PM, 23rd Feb                     User                    Without any benefit           11:50 PM, 23rd Feb                   Afnan                   Can you provide us with an explanation of the problem?           11:50 PM, 23rd Feb                   Afnan                   with a picture           11:51 PM, 23rd Feb                     User                    My items in the basket           11:51 PM, 23rd Feb                     User                    With stock           11:51 PM, 23rd Feb                     User                    And iam sure           11:51 PM, 23rd Feb                   Afnan                   Please provide us with a picture           11:52 PM, 23rd Feb                     User                    When iam trying to pay give me message above each item that           11:52 PM, 23rd Feb                     User                    No stock           11:53 PM, 23rd Feb                   Afnan                   Please provide us with a picture           11:54 PM, 23rd Feb                     User                             11:54 PM, 23rd Feb                     User                    ؟؟           11:55 PM, 23rd Feb                   Afnan                   The stock is updated periodically, and some products may not be available, so they do not appear for you           11:55 PM, 23rd Feb                     User                    All products have gone out of stock           11:56 PM, 23rd Feb                     User                    Specially my products !!           11:56 PM, 23rd Feb                     User                    How come 8 items mentioned on the App that they have stock           11:57 PM, 23rd Feb                   Afnan                   please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version. - System version           11:57 PM, 23rd Feb                     User                    [email-masked]           11:58 PM, 23rd Feb                     User                    Saudi arabia           11:58 PM, 23rd Feb                     User                    Samsung note 10 plus           11:58 PM, 23rd Feb                     User                    Centerpoint App           11:59 PM, 23rd Feb                   Afnan                   We thank you for sharing the information with us, we will raise it to the relevant team and update you via e-mail           12:00 AM, 24rd Feb                   Afnan                   We thank you for sharing the information with us, we will raise it to the relevant team and update you via e-mail           12:01 AM, 24rd Feb                   Afnan                   Is there anything else I can assist you with?           12:02 AM, 24rd Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:04 AM, 24rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5748606