Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 19:37:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Why it’s not reflecting my credit note           11:22 PM, 22nd Feb                   Afnan                   Hi, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:24 PM, 22nd Feb                     User                    My Centrepoint credit note not showing in application           11:27 PM, 22nd Feb                     User                    Please help me           11:27 PM, 22nd Feb                     User                    Hello           11:28 PM, 22nd Feb                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:28 PM, 22nd Feb                     User                    Ok please           11:29 PM, 22nd Feb                   Afnan                   The balance is in your credit  account at the e-mail: [email-masked]  Please check the application in my balance credit           11:30 PM, 22nd Feb                   Afnan                   134 SAR           11:31 PM, 22nd Feb                     User                    Yes but it’s not reflecting brother           11:31 PM, 22nd Feb                   Afnan                   Please provide us with a screenshot showing your balance from the app           11:32 PM, 22nd Feb                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           11:35 PM, 22nd Feb                   Afnan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:37 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744646