Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 19:55:15 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    want exchange oneitem           11:46 PM, 21st Feb                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:47 PM, 21st Feb                   Afnan                   14 days           11:47 PM, 21st Feb                     User                    i buy one lash sensa tonal           11:47 PM, 21st Feb                     User                    but the paching is not proper           11:48 PM, 21st Feb                     User                    when went to store they say can not exchange           11:48 PM, 21st Feb                   Afnan                   Could you please share your order number so that I can assist you further?           11:49 PM, 21st Feb                     User                    frim Maybelline           11:49 PM, 21s
 t Feb                     User                    6806261456           11:50 PM, 21st Feb                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:50 PM, 21st Feb                     User                             11:50 PM, 21st Feb                   Afnan                   Is there a problem with the product?           11:50 PM, 21st Feb                     User                    yes it look like used           11:51 PM, 21st Feb                     User                    like tester           11:51 PM, 21st Feb                   Afnan                   We apologize for that, and we will assist you in making a return request           11:52 PM, 21st Feb                     User                    please           11:52 PM, 21st Feb                   Afnan                   The return has been made and they will receive the product from 3 to 5 working days           11:52 PM, 21st Feb         
             User                    at store i have to go for return           11:53 PM, 21st Feb                   Afnan                   You will receive a link to fill in your information to receive the product from your site           11:53 PM, 21st Feb                     User                    ok           11:54 PM, 21st Feb                   Afnan                   Is there anything else I can assist you with?           11:54 PM, 21st Feb                     User                    no.           11:54 PM, 21st Feb                     User                    thanks           11:54 PM, 21st Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           11:54 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5740839