Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 22:20:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:10 AM, 21th Feb                   Afnan                   Hi, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           02:10 AM, 21th Feb                     User                    I want ti know about my refund           02:10 AM, 21th Feb                   Afnan                   Could you please share your order number so that I can assist you further?           02:11 AM, 21th Feb                     User                    My returned item was 47 sr after 10% 42.3 but i got only 27sr refund why?           02:12 AM, 21th Feb                     User                    6803462757           02:12 AM, 21th Feb                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           02:12 AM, 21th Feb                   Afnan 
                   We see that 15 riyals have been returned to the same card that was used when paying, and the other part is 27 riyals in My Credit           02:14 AM, 21th Feb                     User                    Hmm why this distribution           02:15 AM, 21th Feb                     User                    Didnt aks me for where my credit will return on my card or on my credit balance           02:16 AM, 21th Feb                   Afnan                   Now the amount is due to both parts of the card and your credit balance           02:17 AM, 21th Feb                   Afnan                   Is there anything else I can assist you with?           02:18 AM, 21th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           02:20 AM, 21th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5736984