Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 20:38:07 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:22 AM, 16th Feb                     User                    I'm unable to do payment           12:22 AM, 16th Feb                     User                    My payment box is not opening it is totally getting blank           12:23 AM, 16th Feb                     User                    I have installed the app again           12:23 AM, 16th Feb                   Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:23 AM, 16th Feb                     User                    From yesterday iam trying to buy           12:23 AM, 16th Feb                     User                    Iam paying from alrajhi           12:24 AM, 16th Feb                     User                    Is it the problem with bank?           12:24 AM, 16th Feb          
          Afnan                   We sincerely apologize to you           12:25 AM, 16th Feb                   Afnan                   Can you explain the problem to us in a picture           12:25 AM, 16th Feb                     User                    Ok           12:27 AM, 16th Feb                     User                             12:29 AM, 16th Feb                     User                    It's coming like this after I enter my cvv the page load and take me to this blank page           12:29 AM, 16th Feb                   Afnan                   please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version. - System version           12:31 AM, 16th Feb                     User                    [email-masked]           12:32 AM, 16th Feb                     User                    Saudi Arabia           12:32 AM, 16th Feb                     User  
                   Android           12:32 AM, 16th Feb                     User                    7.5o           12:33 AM, 16th Feb                     User                    7.59 application version           12:33 AM, 16th Feb                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:34 AM, 16th Feb                     User                    Ok I will be waiting           12:35 AM, 16th Feb                   Afnan                   Is there anything else I can assist you with?           12:35 AM, 16th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:37 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/57173
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