Subject: Note Added - [#5655923] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 09:37:04 +0000

Hi ,    Karam AlAmmar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5655923    Subject:  Delivery   Requester: ساميه الشريف    Note Content:   <div dir="ltr">Dear Team, <div><br></div>
<div>Greetings,</div>
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<div>Kindly note that the order was successfully delivered today, </div>
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<div>Best Regards, </div>
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<div>On Mon, Feb 13, 2023 at 9:17 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="m_-7655647983837484302OWAAMFE25016E80124C968D0CE29D0C757481" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Karam AlAmmar</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Reminder on the below.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Order ID: 6801010981<u></u><u></u>
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<div class="MsoNormal">Contact Number: 0543154591<u></u><u></u>
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<div class="MsoNormal">AWB: SD009794913<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<img width="122" height="58" style="width: 1.2708in; height: 0.6041in" id="m_-7655647983837484302Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTk5OTU2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GiPml39T43AltogSGyaAz_GD72p_EE8F_OIgX5VfhJM" data-id="2044011999563" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
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<u></u> <u></u>
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<b>From:</b> Karam AlAmmar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Monday, February 6, 2023 10:02 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; account &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Ibrahim Aslam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Zaid Saleh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5655923] - Delivery<u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear Team,  <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Greetings of the day, <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Kindly note that the order is not delivered yet, we'll attempt it within the next 48 working hours, <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Best Regards, <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">On Sun, Feb 5, 2023 at 8:00 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Problem Statement: Proof of Delivery<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Order ID: 6801010981<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">AWB: SD009794913<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Assistance Required: Need Proof of Delivery<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Issue Description: The customer is saying he did not receive the order. Kindly share POD.<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank you for your help!<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regards,<br>
Afnan Eyad<u></u><u></u></span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1pt;font-family:fdtktid;color:white">5655923:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<div class="MsoNormal">-- <u></u><u></u>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Karam Alammar</span></b><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="color:rgb(136,136,136);border:1pt solid windowtext;padding:0in"><img width="200" height="100" style="width: 2.0833in; height: 1.0416in" id="m_-7655647983837484302Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTk5OTU2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.65Cg7op1hfHh_a0tc_akWVOSFwq5Yy7VTbsezNhsv2c" data-id="2044011999562" alt="Image removed by sender."></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">M:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> +962795082239</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">O:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> 80074472</span><span style="color:rgb(136,136,136)"><u></u><u></u></span>
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<span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a></span><span style="color:rgb(136,136,136)"><u></u><u></u></span>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Karam Alammar</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Account Management</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><img width="200" height="100" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wZMCnH5cQQfQt5rc8cxb5aJPSxvIyr6Y4oiORSoUL6utF2pxuxMz6TNqu3aqnx662aYT0NMYE"><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962795082239</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span>
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<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span>
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