Subject: Note Added - [#5504484] بالنسبة للطلب. 6189311528
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 11:41:53 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5504484    Subject:  بالنسبة للطلب. 6189311528   Requester: Aum hani Alghamdi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">+<a id="OWAAMC8681DB83D0043A1820373ED558B9CE0" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vickum Dissanayake</span></a>
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<div>From: Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, February 10, 2023 1:11 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Centrepoint Andalusmall &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5504484] - بالنسبة للطلب. 6189311528<br>
<b>Importance:</b> High</div>
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<a id="OWAAMFB2917E351334D9F808C33FACB0561EB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
<a id="OWAAM26CECDE7938E436C9C28D6450301B0E9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>
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<div class="MsoNormal">Kindly help us check again with the store team if this was picked by the customer?</div>
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<div class="MsoNormal">We shared the proof of collection and customer is denying the collection – order value is SAR 799.</div>
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<div class="MsoNormal">FYI <a id="OWAAM5812BD29EC194CC2989815574CE51B59" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanket Sable</span></a>
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<div class="MsoNormal"><span style="font-size:10.0pt"><img width="89" height="38" style="width:.9236in;height:.3958in" id="Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY4NTc2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VGOdPhVmuOhdg1IsZv4VpasLZxU_jxb4pbO171FcbfE" data-id="2044011685764" alt="A picture containing text, clipart

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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, December 26, 2022 1:44 AM<br>
<b>To:</b> Centrepoint Andalusmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5504484] - بالنسبة للطلب. 6189311528</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number:  6189311528</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: CP21137</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order is showing pickup completed. Customer is complaining that they have not collected this order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check if the order is available at the store, if it is, please contact customer and handover their order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">If not available at the store, please let us know.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5504484:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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