Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 16:42:09 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>Sorry but you are again being ignorant here, its not an issue with the employee in the store, its the issue with online transaction where centrepoint tried to do fraud by sending a wrong perfume which is also a duplicate one, please learn to respect your customers and compensate them for the mistakes you do</div>
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<div>I will make sure that this act of yours</div>
<div>Reaches the authority who</div>
<div>Deals with online fraud transactions </div>
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<div>On Wednesday, February 8, 2023, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="text-align:left">Hi hussain,</div>
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<div dir="ltr" style="text-align:left">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We are really sorry to hear that you were not treated well by our store employee. This is definitely not the experience we want our customers to have when they shop with us.</div>
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<br>We would like to inform you that we have processed the refund of amount (105 SAR  ) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is<span style="white-space:pre-wrap" dir="ltr"> <span style="white-space:pre-wrap" dir="ltr"><span dir="ltr" style="white-space:pre-wrap">68014545627884141349 </span>. *Terms and conditions apply</span><br></span><br>* Terms and conditions:<br>1. This voucher code is valid till 6 Months<br>2. Voucher is only valid on website<br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </div>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;text-align:left">Thank You,<br><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);float:none;display:inline!important'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5685495