Subject: Note Added - [#5686224] Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 11:25:07 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686224    Subject:  Conversation with السلام عليكم   Requester: أميره    Note Content:   <div class="WordSection1">
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Dears,</div>
<div></div>
<div></div>
<div class="MsoNormal">Shipment is ready for customer collection from Duba Branch, message was already sent to customer informing the same. Please note customer location is in non-serviceable area.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks and Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
<div>
</div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:138px;width:415px;height:1px"><img width="277" height="1" style="width:2.8819in;height:.0069in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.A3UUBkJ7MrwzAj4Vhp9gMEJat8-SrJv3g9FXG4YM3c4" data-id="2044011581178"></span><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:303px;margin-top:179px;width:150px;height:80px"><img width="100" height="53" style="width:1.0416in;height:.5555in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CIIODDEzPcqPWjqMXfTNmdAaLwwP8bPM3t6TJsqfbgg" data-id="2044011581180"></span><a href="https://www.aramex.com/" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MoKGOsSMnTvJmg1DROYnOh5ohDGHceFrQdfyzOL1ZkU" data-id="2044011581181" alt="Shape

Description automatically generated with low confidence"></span></a><span style='font-size:8.0pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.facebook.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l2m-V2rAnEgKQR94nLV82EXqgyILqmCKrnFUyeVchu0" data-id="2044011581182" alt="Logo, icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://twitter.com/aramex" title="https://twitter.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CyWZ7xQQ7ypT2DrisgzvGZ2evTi8jngeLHtsCrJ8XNQ" data-id="2044011581183" alt="A bright light in the dark

Description automatically generated with low confidence"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.instagram.com/aramex" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_28" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cB_95wstyJO3o7RWL8f6AQqvXdIyZT_RfdK9ys_Raws" data-id="2044011581184" alt="Icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.youtube.com/aramextv" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f3G00EoW36mHtg46h9X6mKTGfkDj4ZCWGRrKHCdI6Lo" data-id="2044011581185" alt="A picture containing logo

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.linkedin.com/company/aramex" title="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.r_U4DJlsmlAKL4f4t7CZpmzGoMSBBonqG3S0Oy8NZoo" data-id="2044011581186" alt="Icon

Description automatically generated"></span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:185px;width:272px;height:44px"><img width="181" height="29" style="width:1.8888in;height:.3055in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTU4MTE4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t5sue0UCc9ALKmbeJS-vHcHXJBj9RIaJx_FloAYqEhU" data-id="2044011581188" alt="Logo

Description automatically generated"></span><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> 
   </span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, February 9, 2023 4:36 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5686224] - Conversation with السلام عليكم</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:29.8pt">
<td width="1003" style="width:752.6pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:29.8pt">
<div style="margin:0in;margin-bottom:.0001pt">
<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date:03/02/2023<br>
Order ID:6801878474<br>
Tracking ID:48346471574<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 03/02/2023 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
CS Team</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5686224:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

</blockquote></div>