Subject: New Reply Received - The worst experience i ever had with online portal/// order num: 6802971719
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 08:12:22 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  The worst experience i ever had with online portal/// order num: 6802971719  Ticket comment <div dir="auto">
<div>If you are aware for what you are saying so you give me a proof that its the worst experience i have ever had.</div>
<div dir="auto"><br></div>
<div dir="auto">I know what i am doing while shopping online.</div>
<div dir="auto"><br></div>
<div dir="auto">For below given reason let me explain to you.</div>
<div dir="auto"><br></div>
<div dir="auto">- the website is yours so you are responsible for it and every action on it.</div>
<div dir="auto"><br></div>
<div dir="auto">- the product belongs to you and you are not purchasing from third party to talk about no possibility to change from collect to delivery.</div>
<div dir="auto"><br></div>
<div dir="auto">- for invoice you are talking about i didnot receive till now .</div>
<div dir="auto"><br></div>
<div dir="auto">And to approve that your stupid website has issue i could not open the order from app once i click on the order num from received mail.</div>
<div dir="auto"><br></div>
<div dir="auto">If you are not able to esclate the issue to higher operation so donot reply my mail and do your work to make the shipp be faster .</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">
<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 8 Feb 2023, 22:24 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr" style="text-align:left">Hi saeed ,<br><br>Thank you for contacting us.</div>
<div style="text-align:left"><br></div>
<div dir="ltr" style="text-align:left">We sincerely apologize for any inconveince caused to you. This is not the type of experience we would like you to face while shopping with us. <br><br>according to the delivery cost of your shipment is free you have selected Click and Collect option after you receive your order we can send you the invoice.<br><br>We want you to make sure that we can not change the delivery mode after the order placed  or even cancellation the order from our end.<br> <br>We thank your patience and cooperation.</div>
</div>
<div dir="ltr">
<div style="text-align:left"><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box;text-align:left">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684127