Subject: Ticket Assigned - Conversation with Refund Withen How Mny Days
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 23:53:37 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Refund Withen How Mny Days Refund Withen How Mny Days                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  refund withen how mny days Bot:  Hi refund withen how mny days, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    Paid with a MADA Debit Card? Your refund timeline will depend on when we receive the return in our warehouse and complete the quality check. If this is 14 days after your order was placed, the MADA system will not be able to offer an automatic refund to your bank account. Instead, we will manually process your MADA refund and it may take 14-28 days after the refund is initiated to reflect in your account.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0532886694            03:29 AM, 09th Feb                   Afnan                   Hi (, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           03:30 AM, 09th Feb                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           03:32 AM, 09th Feb                     Refund Withen How Mny Days                    yes           03:33 AM, 09th Feb                     Refund Withen How Mny Days                    sorry           03:33 AM, 09th Feb                     Refund Withen How Mny Days                    i just had one question           03:33 AM, 09th Feb                     Refund Withen How Mny Days                    after buying an item , return should be done withen how many days ?           03:34 AM, 09th Feb                   Afnan                   14 days           03:34 AM, 09th Feb                   Afnan                   Is there anything else I can assist you with?           03:37 AM, 09th Feb                     Refund Withen How Mny Days                    for refund not exchange           03:37 AM, 09th Feb                   Afnan                   The return period is 14 days           03:39 AM, 09th Feb                     Refund Withen How Mny Days                    the last time i returned , they gave me vouncher because i did the return after 8 days           03:40 AM, 09th Feb                     Refund Withen How Mny Days                    they mentioned to get the cash back it should be withen 3 days !           03:41 AM, 09th Feb                     Refund Withen How Mny Days                    i wanted to confirm it           03:41 AM, 09th Feb                     Refund Withen How Mny Days                    is there such a policy ?           03:41 AM, 09th Feb                   Afnan                   If you want a cash back, you can return from the store near you           03:42 AM, 09th Feb                     Refund Withen How Mny Days                    i did , however they gave me a voucher !           03:43 AM, 09th Feb                   Afnan                   Could you please share your order number so that I can assist you further?           03:44 AM, 09th Feb                     Refund Withen How Mny Days                    actually i don remember , iam asking for my future return           03:45 AM, 09th Feb                     Refund Withen How Mny Days                    is there a policy to give a voucher instead of cash or credit back ?           03:45 AM, 09th Feb                   Afnan                   You can view the return policy on the site for more information           03:46 AM, 09th Feb                     Refund Withen How Mny Days                    i did so , and there was nothing that why i sought your help           03:47 AM, 09th Feb                     Refund Withen How Mny Days                    thanks           03:47 AM, 09th Feb                   Afnan                   In the future return request, the amount will be returned to the same payment method, and in the event of payment upon receipt, the amount will be returned to my credit.           03:52 AM, 09th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:53 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686235