Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 14:33:24 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.    Ticket comment <div dir="auto"><div>here are the products I ordered: the mug was broken into pieces with bad packaging and the show wasn't the right size given. please improve your system and try to fix my issues here<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Tue, 7 Feb 2023, 2:16 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nesma ,<br><br>We sincerely apologize This is definitely not the experience we want you to have when shopping with us.<br>
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<div dir="ltr"> We request that you show us a photo/video of the item that you received. </div>
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<div dir="ltr">So that we can investigate further and assist you accordingly with your return.<br><br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044011377195'>Screenshot_20230207-154131.png</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044011377197'>IMG_20230207_172053.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044011377198'>IMG_20230207_173107.jpg</a><br />4. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044011377199'>IMG_20230207_173057.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675519