Subject: Ticket Assigned - Conversation with Isbudeen
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 03:57:11 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Isbudeen Isbudeen                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  isbudeen Bot:  Hi isbudeen, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  F100 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Custcare Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi isbudeen, what do you need help with? Customer:  ?Store Location Bot:    Looking for a MaxFashion Stores near you? Just tap on the link below? and choose your city.   www.maxfashion.com/sa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501801789            07:46 AM, 07th Feb                   Afnan                   Hi (isbudeen), Thank you for contacting MAX. My name is AFNAN , I will be happy to assist you.           07:46 AM, 07th Feb                     Isbudeen                    Hi           07:47 AM, 07th Feb                     Isbudeen                    Please check why F100 code is not working           07:47 AM, 07th Feb                   Afnan                   The code works on orders above 500 riyals           07:48 AM, 07th Feb                     Isbudeen                    Ok           07:49 AM, 07th Feb                     Isbudeen                    Also max50 not working           07:49 AM, 07th Feb                   Afnan                   max50-The code works on orders above 300 riyals           07:50 AM, 07th Feb                   Afnan                   Is there anything else I can assist you with?           07:51 AM, 07th Feb                     Isbudeen                    But code is not working           07:52 AM, 07th Feb                     Isbudeen                    In my cart I have minimum spend 300 but it’s says 350 and above           07:52 AM, 07th Feb                     Isbudeen                    Also F100 in website saying that 100 off 300           07:53 AM, 07th Feb                     Isbudeen                    What does mean           07:53 AM, 07th Feb                   Afnan                   We see that the code is working successfully. Please try closing the page and reopening it           07:54 AM, 07th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with  MAX  Have a wonderful day.           07:56 AM, 07th Feb                     Isbudeen                    Ok I will check           07:56 AM, 07th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX Have a wonderful day.           07:56 AM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5677280