Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 21:59:26 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/sa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0556004476            01:48 AM, 06th Feb                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           01:48 AM, 06th Feb                     Hi                    Ok           01:49 AM, 06th Feb                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           01:51 AM, 06th Feb                     Hi                    I was placing orders.  Due to this issue, the payment was not done so I am not getting the discount of the first order           01:51 AM, 06th Feb                     Hi                    I was placing orders.  Due to payment issue, the payment was not done so I am not getting the discount of the first order           01:52 AM, 06th Feb                   Afnan                   You can follow our website continuously for more offers and discounts that are updated periodically           01:53 AM, 06th Feb                     Hi                    I am ordering first time so should I get first order discount.           01:54 AM, 06th Feb                     Hi                    Transaction won't finish due to payment pending, when I am paying back again, I am not getting first order discount.           01:54 AM, 06th Feb                   Afnan                   The order is now under verification, not cancelled           01:55 AM, 06th Feb                     Hi                    Please make my account eligible for first order discount.           01:55 AM, 06th Feb                   Afnan                   We are waiting for the order confirmation in the coming hours of the system           01:56 AM, 06th Feb                     Hi                    When will it be canceled so that I can order again and get the discount.?           01:57 AM, 06th Feb                   Afnan                   We are waiting for the order confirmation in the coming hours of the system           01:58 AM, 06th Feb                     Hi                    Okay           01:58 AM, 06th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           01:59 AM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5672475