Subject: Ticket Assigned - Conversation with Faizan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 21:01:49 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faizan Faizan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  faizan Bot:  Hi faizan, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +966555611758            12:57 AM, 06th Feb                   Afnan                   Hi (Faizan), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:58 AM, 06th Feb                     Faizan                    Hi           12:58 AM, 06th Feb                     Faizan                    I purchase few items from one store in tabuk           12:58 AM, 06th Feb                     Faizan                    Its bit far from my place of residence. The of one of the item is not correct. Can i return it to most nearest store?           12:59 AM, 06th Feb                     Faizan                    Or i need to visit same store from Where i purchase and return?           01:00 AM, 06th Feb                   Afnan                   You can return from the branch near you           01:00 AM, 06th Feb                     Faizan                    Oh ok.. Thank you very much           01:01 AM, 06th Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           01:01 AM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5672427