Subject: Ticket Assigned - Conversation with Anthony
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 23:16:08 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anthony Anthony                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  anthony Bot:  Hi anthony, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6801533854 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +966562355438            03:11 AM, 02st Feb                   Afnan                   Hi (anthony), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           03:11 AM, 02st Feb                     Anthony                    Hello           03:11 AM, 02st Feb                     Anthony                    Please I made a mistake in my order           03:12 AM, 02st Feb                     Anthony                    I want to cancel and place another order           03:12 AM, 02st Feb                   Afnan                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as now. However, we would request you to not accept the delivery of your order.           03:13 AM, 02st Feb                     Anthony                    Ok           03:14 AM, 02st Feb                   Afnan                   Is there anything else I can assist you with?           03:14 AM, 02st Feb                     Anthony                    Can I place another order           03:14 AM, 02st Feb                   Afnan                   yes           03:14 AM, 02st Feb                     Anthony                    Ok           03:14 AM, 02st Feb                     Anthony                    Thank you           03:14 AM, 02st Feb                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:15 AM, 02st Feb                     Anthony                    You are welcome. Bye           03:15 AM, 02st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5656484