Subject: Ticket Assigned - Conversation with Yosra Magdy
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 20:17:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yosra Magdy Yosra Magdy                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi yosra magdy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6199429301 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:09 AM, 31th Jan                   Afnan                   Hi (yosra), Thank you for contacting MAX. My name is AFNAN , I will be happy to assist you.           12:10 AM, 31th Jan                     Yosra Magdy                    I have contacted you yesterday           12:10 AM, 31th Jan                     Yosra Magdy                    And i raised a complain about the order that was delivered to the wrong person           12:11 AM, 31th Jan                     Yosra Magdy                    Is there any updates           12:11 AM, 31th Jan                   Afnan                   We have raised the complaint to the shipping team, and as soon as we receive updates, we will inform you via email as soon as possible           12:11 AM, 31th Jan                     Yosra Magdy                    As this person contacted me and told me that the courier took the p           12:11 AM, 31th Jan                     Yosra Magdy                    The courier took my order today from her and still they didn't contact me           12:11 AM, 31th Jan                     Yosra Magdy                    And i need to modify the contact number           12:12 AM, 31th Jan                     Yosra Magdy                    Or will he go directly to the address           12:12 AM, 31th Jan                   Afnan                   Please provide us with the correct contact number           12:13 AM, 31th Jan                     Yosra Magdy                    ??           12:13 AM, 31th Jan                     Yosra Magdy                    563420181           12:13 AM, 31th Jan                     Yosra Magdy                    0563420181           12:14 AM, 31th Jan                   Afnan                   Thank you. We will check with the shipping team and update you as soon as possible           12:14 AM, 31th Jan                     Yosra Magdy                    Okai thankx           12:14 AM, 31th Jan                   Afnan                   Is there anything else I can assist you with?           12:14 AM, 31th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           12:17 AM, 31th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5646133