Subject: Ticket Assigned - Conversation with Salem Elshafey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 03:37:02 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Salem Elshafey Salem Elshafey                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi salem elshafey, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:30 AM, 30th Jan                   Afnan                   Hi (SALEM), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           07:31 AM, 30th Jan                     Salem Elshafey                    Hello iam talking about oreder numbr #6199114244i have made a return request but noone connect with me           07:31 AM, 30th Jan                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:33 AM, 30th Jan                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:34 AM, 30th Jan                   Afnan                   Is there anything else I can assist you with?           07:35 AM, 30th Jan                     Salem Elshafey                    Thnk you           07:36 AM, 30th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           07:36 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5641835