Subject: Note Added - [#5379147] Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 11:24:33 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5379147    Subject:  Conversation with السلام عليكم   Requester: Queenmahassi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMBCBD9F2CBA324DDE84A7161753390337" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saumik Chakrabarti</span></a>,</div>
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<div class="MsoNormal">Please help us in getting below issue resolved with Aramex.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, January 15, 2023 12:35 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5379147] - Conversation with السلام عليكم</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date:  Nov 12, 2022<br>
Order ID:   6181498039<br>
AWB:   48330604501<br>
Item ID: 163648108 - 161207158 -164461447 -164426399 -164814834 and 163442903 <br>
Total Amount:  254 SAR </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Territory:  KSA</span></div>
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Issue Description:  The CST confirming that they have returned these items to the Aramex courier, and they do not have any receipt, However, we have checked the issue with WH team and they confirmed that they haven't received the items. Customer only have the
 conversation with the transport partner as attached.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check the issue and ​provide us with approval to proceed the refund!<br>
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Thanks&amp;Regards,<br>
Safa.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5379147:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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Attachments :
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