Subject: Ticket Assigned - Conversation with I Want To Cancel My Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 03:27:21 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with I Want To Cancel My Order I Want To Cancel My Order                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi i want to cancel my order, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6199260301 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554300097            07:22 AM, 25th Jan                   Afnan                   Hi, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           07:23 AM, 25th Jan                   Afnan                    As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect. The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.            07:24 AM, 25th Jan                   Afnan                   Is there anything else I can assist you with?           07:25 AM, 25th Jan                     I Want To Cancel My Order                    No thank you           07:26 AM, 25th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           07:27 AM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5623970