Subject: Ticket Assigned - Conversation with Naina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 20:20:55 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naina Naina                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  naina Bot:  Hi naina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I want new order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi naina, what do you need help with? Customer:  ?Store Location Bot:   Looking for a Babyshop store near you? Just tap on the link below? and choose your city.   www.babyshopstores.com/sa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0532947784            12:15 AM, 18th Jan                   Afnan                   Hi (Naina), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:16 AM, 18th Jan                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           12:18 AM, 18th Jan                   Afnan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:20 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5600277