Subject: Note Added - [#5564592] Conversation with إقبال الشمري
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 05:50:48 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5564592    Subject:  Conversation with إقبال الشمري   Requester: إقبال الشمري    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Pending piece was already received by the customer. </div>
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<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Comment 1</span></b><b></b>
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<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:black'>اقبال</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'> 966553901773</span>
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<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:black'>امنه</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:black'>الشمري</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'> 966553901772</span>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Marniel Baul &lt;&gt; <br>
<b>Sent:</b> Sunday, January 15, 2023 12:38 PM<br>
<b>To:</b> 'Akshay Berry' &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mohammad Hameed Mohammad Fasi &lt;[email-masked]&gt;; Vishwajeet Singh &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5564592] - Conversation with إقبال الشمري</div>
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<div class="MsoNormal">Dears,<br>
We are checking on the below and shall revert. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, January 14, 2023 1:39 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Hameed Mohammad Fasi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vishwajeet
 Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5564592] - Conversation with إقبال الشمري</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
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<div class="MsoNormal">Hi <a id="OWAAME4C0BCEBA3E34D86888E958A9393E8E7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel</span></a>
<a id="OWAAM27FDC67A03DA4C7C9FE2C8E0BF57CB32" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Eman</span></a>,</div>
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<div class="MsoNormal">Check and confirm if both shipments delivered to customer.</div>
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<div class="MsoNormal">Order ID: 6195476499</div>
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<div class="MsoNormal">AWB: 48340798236</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, January 9, 2023 4:37 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5564592] - Conversation with إقبال الشمري</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team, <br>
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Problem Statement: Missing items<br>
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Order ID:  6195476499<br>
Tracking ID: 48340798236<br>
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The customer contacted us reporting that he/she received only 1 box out of 2 boxes shipped with the order mentioned. kindly arrange delivery for the rest.<br>
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Missing items: 164898098-Textured backpack with a zip closure and adjustable shoulder straps from Kappa<br>
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Thanks for your cooperation</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Mon, 9 Jan at 12:44 AM
<span class="separator">, </span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>إقبال</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الشمري</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to Centrepoint.<br>
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</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="color:#3F3F46">مرحبًا بك في سنتربوينت<br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>️</span><span style="color:#3F3F46"> من فضلك ادخل اسمك<br>
<b>Customer: </b>إقبال الشمري<br>
<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6195476499<br>
<b>Bot: </b>شكرًا، تم توصيل طلبك.<br>
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إن لم تستلم طلبك بعد أو استلمت فقط جزءًا منه يرجى الاتصال بنا للحصول على المساعدة.<br>
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يمكنك أيضًا تتّبع طلبك بسهولة عبر سجل الطلبات في حسابي.<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: لست راضيًا أو غير راضٍ]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم <br>
<b>Bot: </b>يرجى إدخال عنوان البريد الإلكتروني<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>يرجى إدخال رقم الجوال المسجل<br>
<b>Customer: </b>0553901773</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحباً اقبال ,شكراً لتواصلك مع سنتربوينت أنا افنان, سيكون من دواعي سروري مساعدتك.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:36 AM, 09th Jan</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وصلتنا طلبية ، الطلب كان ٣ قطع ، لكن حقيبة ظهر لم تصل مع الطلب ؟ وتم دفع الطلب كامل</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:38 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:38 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">إقبال الشمري</span></div>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6195476499</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:41 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">تم شحن الطلب على مرتين</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:41 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سنقوم بابلاغ فريق الشحن باستعجال توصيل الطرد الثاني</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:42 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">إقبال الشمري</span></div>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">حسنًا ، من فضلك أخبري شركة الشحن أن الدفع مدفوع سابقًا ،</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:43 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">إقبال الشمري</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرًا لكِ</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:43 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعم باذن لله</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:43 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:43 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">إقبال الشمري</span></div>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46">لا ، شكرًا لكِ ، طاب مساءك
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#127799;</span><span style="color:#3F3F46"> ..</span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:44 AM, 09th Jan</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Afnan</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTU2NTM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4W5GIfyI2HFpZzk6FDnFl-bWjLBSsUVXxkkFSPf67EY" data-id="2044009565398" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك. شكرا لك على التسوق مع سنتربوينت</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:44 AM, 09th Jan</span></div>
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