Subject: Ticket Assigned - Conversation with Ahmed Hani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 20:34:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed Hani Ahmed Hani                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  ahmed hani Bot:  Hi ahmed hani, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6197936188 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0593740956            12:26 AM, 17th Jan                   Afnan                   Hi (Ahamed), Thank you for contacting MAX. My name is AFNAN , I will be happy to assist you.           12:27 AM, 17th Jan                     Ahmed Hani                    Hello Afnan           12:28 AM, 17th Jan                     Ahmed Hani                             12:28 AM, 17th Jan                     Ahmed Hani                    I want to change from this color           12:28 AM, 17th Jan                     Ahmed Hani                    To this color           12:28 AM, 17th Jan                     Ahmed Hani                             12:28 AM, 17th Jan                     Ahmed Hani                    For the following order           12:29 AM, 17th Jan                     Ahmed Hani                    6197936188           12:29 AM, 17th Jan                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:29 AM, 17th Jan                   Afnan                   We apologize to you once the request is placed, we cannot modify it           12:32 AM, 17th Jan                     Ahmed Hani                    It is not yet processed           12:32 AM, 17th Jan                     Ahmed Hani                    Can you remove and add?           12:33 AM, 17th Jan                   Afnan                   We apologize that this is not possible           12:33 AM, 17th Jan                     Ahmed Hani                    Thank you Afnan           12:34 AM, 17th Jan                     Ahmed Hani                    Have a nice day           12:34 AM, 17th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           12:34 AM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5596129