Subject: Ticket Assigned - Conversation with Danish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 19:39:26 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Danish Danish                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  danish Bot:  Hi danish, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6197585856 Bot:    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0550332436            11:33 PM, 15th Jan                   Afnan                   Hi (Danish), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:34 PM, 15th Jan                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           11:36 PM, 15th Jan                   Afnan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:39 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5591868