Subject: Ticket Assigned - Conversation with Anand
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 19:49:27 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anand Anand                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  anand Bot:  Hi anand, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Other issue Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi anand, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6197364059 Bot:    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0548797547            11:37 PM, 13th Jan                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:37 PM, 13th Jan                     Anand                             11:38 PM, 13th Jan                     Anand                    I want my order but payment is incomplete           11:38 PM, 13th Jan                     Anand                    Can you process the same order Cash on delivery           11:39 PM, 13th Jan                     Anand                    I am unable to use code 15CP           11:39 PM, 13th Jan                   Afnan                   The status of the request is now pending.           11:40 PM, 13th Jan                     Anand                    Currently while I trying to places the order           11:40 PM, 13th Jan                   Afnan                   You will receive a notification from the system automatically whether the request has been completed or not. Please wait for that           11:40 PM, 13th Jan                     Anand                    Please process the shipment in COD           11:40 PM, 13th Jan                     Anand                    Sorry, Order 6197364059 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/wop2LTTRywb           11:41 PM, 13th Jan                     Anand                    I received this information           11:41 PM, 13th Jan                     Anand                    But I am unable to use Coupon code - 15CP           11:41 PM, 13th Jan                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           11:42 PM, 13th Jan                     Anand                    Please support           11:43 PM, 13th Jan                   Afnan                   We see that the code works successfully. Please try deleting the application and re-downloading it           11:45 PM, 13th Jan                   Afnan                   Is there anything else I can assist you with?           11:47 PM, 13th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           11:49 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5584494