Subject: Ticket Assigned - Conversation with Mohammed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 00:11:10 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Mohammed                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi mohammed, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:03 AM, 13th Jan                   Afnan                   Hi (MOHAMMED), Thank you for contacting MAX. My name is AFNAN , I will be happy to assist you.           04:03 AM, 13th Jan                     Mohammed                    Hi, it's been one month since I have complained regarding the refund of order no. 61884472988           04:05 AM, 13th Jan                   Afnan                   Please make sure the order number is incorrect           04:06 AM, 13th Jan                     Mohammed                    Last time they said that the amount will be refunded within 14- 28 days, but it hasn't been refunded yet           04:07 AM, 13th Jan                     Mohammed                    Order no. 6188447298           04:07 AM, 13th Jan                   Afnan                   The return process has been completed on our part, and we will share with you on the e-mail the reference number of the transfer so that you can check more with the bank           04:08 AM, 13th Jan                     Mohammed                    Ok           04:09 AM, 13th Jan                   Afnan                   Is there anything else I can assist you with?           04:09 AM, 13th Jan                     Mohammed                    No, thank you.           04:09 AM, 13th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           04:09 AM, 13th Jan                     Mohammed                    When will you send the reference no.           04:09 AM, 13th Jan                   Afnan                   From 24-28 hours           04:10 AM, 13th Jan                     Mohammed                    Ok           04:10 AM, 13th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX Have a wonderful day.           04:10 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5582071