Subject: Ticket Assigned - Conversation with Reshma Mohanan Nair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 23:34:31 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reshma Mohanan Nair Reshma Mohanan Nair                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  reshma mohanan nair Bot:  Hi reshma mohanan nair, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6194608246 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=CRDSAL0674798423     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +966553049352            03:29 AM, 10th Jan                     Reshma Mohanan Nair                             03:29 AM, 10th Jan                     Reshma Mohanan Nair                    No tracking history           03:30 AM, 10th Jan                   Afnan                   Hi (Reshma), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           03:30 AM, 10th Jan                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           03:30 AM, 10th Jan                     Reshma Mohanan Nair                    No status of tracking           03:31 AM, 10th Jan                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:31 AM, 10th Jan                     Reshma Mohanan Nair                    Okay           03:32 AM, 10th Jan                     Reshma Mohanan Nair                    When it will resolve           03:32 AM, 10th Jan                   Afnan                   Is there anything else I can assist you with?           03:32 AM, 10th Jan                     Reshma Mohanan Nair                    I wanted to know how long it will take to solve           03:32 AM, 10th Jan                   Afnan                   We will update you as soon as possible via email:[email-masked]           03:33 AM, 10th Jan                     Reshma Mohanan Nair                    Thank you           03:33 AM, 10th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:34 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5569129