Subject: Ticket Assigned - Conversation with Ahmad Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 23:27:13 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmad Khan Ahmad Khan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  ahmad khan Bot:  Hi ahmad khan, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569906691            03:22 AM, 10th Jan                     Ahmad Khan                    Ok           03:23 AM, 10th Jan                   Afnan                   Hi (AHMAD), Thank you for contacting Centrepoint My name is AFNAN , I will be happy to assist you.           03:23 AM, 10th Jan                     Ahmad Khan                    I want cncl my order           03:24 AM, 10th Jan                     Ahmad Khan                    Dont know how           03:24 AM, 10th Jan                   Afnan                   Could you please share your order number so that I can assist you further?           03:24 AM, 10th Jan                     Ahmad Khan                             03:24 AM, 10th Jan                     Ahmad Khan                    This one           03:24 AM, 10th Jan                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:24 AM, 10th Jan                     Ahmad Khan                    Ok           03:24 AM, 10th Jan                   Afnan                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           03:26 AM, 10th Jan                     Ahmad Khan                    Ok           03:26 AM, 10th Jan                   Afnan                   Is there anything else I can assist you with?           03:26 AM, 10th Jan                     Ahmad Khan                    No thank you           03:26 AM, 10th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:26 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5569126