Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 20:52:01 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6196189713 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6196185713 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  502404169            12:44 AM, 09th Jan                   Afnan                   Hi , Thank you for contacting Centrepoint/MAX. My name is AFNAN , I will be happy to assist you.           12:46 AM, 09th Jan                     Hi                    Hi           12:46 AM, 09th Jan                     Hi                    My order no is 6196185713           12:47 AM, 09th Jan                     Hi                    I want to cancel my order due to i wll be not available in my city for 10 days           12:48 AM, 09th Jan                   Afnan                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment However, we would request you to not accept the delivery of your order.           12:48 AM, 09th Jan                   Afnan                   Is there anything else I can assist you with?           12:50 AM, 09th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           12:51 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5564598