Subject: Ticket Assigned - Conversation with Edith
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 20:48:00 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Edith Edith                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi edith, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:44 AM, 08th Jan                   Afnan                   Hi Thank you for contacting /MAX. My name is AFNAN , I will be happy to assist you.           12:44 AM, 08th Jan                     Edith                    Hi afnan           12:44 AM, 08th Jan                     Edith                    2 items           12:44 AM, 08th Jan                     Edith                    I needed to.return           12:45 AM, 08th Jan                     Edith                    Not.only.one item           12:45 AM, 08th Jan                     Edith                    Because i received a.message.one items only           12:45 AM, 08th Jan                     Edith                    Both.i will.return           12:45 AM, 08th Jan                   Afnan                   I made the returns for both pieces           12:45 AM, 08th Jan                     Edith                    2 dress           12:46 AM, 08th Jan                   Afnan                   Yes           12:46 AM, 08th Jan                     Edith                    Really but the messages i received one item           12:46 AM, 08th Jan                   Afnan                   Definitely returning both pieces           12:47 AM, 08th Jan                     Edith                    Ah okay           12:47 AM, 08th Jan                     Edith                    Thank you           12:47 AM, 08th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX Have a wonderful day.           12:47 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560250