Subject: Ticket Assigned - Conversation with Edith
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 20:30:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Edith Edith                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi edith, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:21 AM, 08th Jan                   Afnan                   Hi  Thank you for contacting /MAX. My name is AFNAN , I will be happy to assist you.           12:22 AM, 08th Jan                     Edith                    I needed to return my order on line the dress so much bigger to.my body           12:22 AM, 08th Jan                     Edith                    Good evening afnan           12:22 AM, 08th Jan                   Afnan                   Could you please share your order number so that I can assist you further?           12:23 AM, 08th Jan                     Edith                    4834046428           12:24 AM, 08th Jan                     Edith                    1           12:24 AM, 08th Jan                     Edith                    6195253104           12:25 AM, 08th Jan                   Afnan                   Can you provide me with the name of the product as stated on the site so that I can assist you fully           12:26 AM, 08th Jan                     Edith                    Dresses c22wctfsff1704 medium orange           12:27 AM, 08th Jan                     Edith                    Dresses c22wctfsff1590           12:28 AM, 08th Jan                     Edith                    Bigger sizes           12:28 AM, 08th Jan                   Afnan                   We would like to inform you that a return request has been created and the request will be received by the transportation partner within 3 to 5 working days.           12:29 AM, 08th Jan                     Edith                    Thanks you           12:29 AM, 08th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           12:30 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560221