Subject: Ticket Assigned - Conversation with Hy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 19:38:41 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hy Hy                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hy, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  595405644 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi, Thank you for contacting us. My AFNAN is , I will be happy to assist you. Customer:  My Product return Agent:  Could you please share your order number so that I can assist you further? Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service Customer:  6195101859 Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hy, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:32 PM, 05th Jan                   Afnan                   Hi, Thank you for contacting us. My AFNAN is , I will be happy to assist you.           11:32 PM, 05th Jan                     Hy                    my product returns ..product Damage and size big           11:33 PM, 05th Jan                   Afnan                   Could you please share your order number so that I can assist you further?           11:33 PM, 05th Jan                     Hy                    6195101859           11:33 PM, 05th Jan                     Hy                    6195101859           11:34 PM, 05th Jan                   Afnan                   The product will be received from you from 3 to 5 working days           11:34 PM, 05th Jan                     Hy                    Product damage and size big           11:35 PM, 05th Jan                   Afnan                   We also see that you have made the return and they will contact you to take the product from 3 to 5 working days           11:36 PM, 05th Jan                   Afnan                   We apologize for your experience           11:36 PM, 05th Jan                     Hy                    plz fast return my product           11:37 PM, 05th Jan                   Afnan                   Is there anything else I can assist you with?           11:37 PM, 05th Jan                     Hy                    no Thanks you           11:37 PM, 05th Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           11:38 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5553233