Subject: Ticket Assigned - Conversation with Princy Kurisummoottil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 20:53:20 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Princy Kurisummoottil Princy Kurisummoottil                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi princy kurisummoottil, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:40 AM, 03nd Jan                   Afnan                   Hi, Thank you for contacting us. My AFNAN is , I will be happy to assist you.           12:41 AM, 03nd Jan                     Princy Kurisummoottil                    Hi           12:41 AM, 03nd Jan                     Princy Kurisummoottil                    I return 3 items only two refund i received           12:42 AM, 03nd Jan                     Princy Kurisummoottil                    6192493897           12:42 AM, 03nd Jan                     Princy Kurisummoottil                             12:42 AM, 03nd Jan                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:43 AM, 03nd Jan                     Princy Kurisummoottil                    Where is my 31 riyal           12:43 AM, 03nd Jan                     Princy Kurisummoottil                             12:45 AM, 03nd Jan                     Princy Kurisummoottil                             12:45 AM, 03nd Jan                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           12:46 AM, 03nd Jan                     Princy Kurisummoottil                    He is the one pick up my product           12:46 AM, 03nd Jan                   Afnan                   We would like to inform you that we have processed the refund of amount (189.2 SAR) in your my credit wallet.           12:48 AM, 03nd Jan                     Princy Kurisummoottil                    Where is my 31 riyal           12:49 AM, 03nd Jan                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           12:49 AM, 03nd Jan                     Princy Kurisummoottil                    Only 2 product i received refund           12:50 AM, 03nd Jan                   Afnan                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:51 AM, 03nd Jan                     Princy Kurisummoottil                    Ok           12:51 AM, 03nd Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:52 AM, 03nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538874