Subject: Ticket Assigned - Conversation with Saddam Hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 02:45:58 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saddam Hussain Saddam Hussain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi saddam hussain, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi, .Thank you for contacting us. I will be happy to help you! Customer:  How to take my refund money can you explaine me my order number 6192404224 Customer:  I'm waiting your answer Agent:  Thank you for sharing the order details. Please allow me a moment to check this for you. Agent:  We would like to inform you that we have processed the refund of amount (75 SAR ) in your my credit Agent:  Is there anything else I can assist you with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:40 AM, 02nd Jan                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           06:41 AM, 02nd Jan                     Saddam Hussain                    Can you refund in my account           06:41 AM, 02nd Jan                   Afnan                   We apologize to you, non-transferable my credit           06:43 AM, 02nd Jan                   Afnan                   Is there anything else I can assist you with?           06:43 AM, 02nd Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:45 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5534453