Subject: Note Added - [#5526672] Conversation with مرحبا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 11:13:44 +0000

Hi ,    Shaheryar Iftikhar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5526672    Subject:  Conversation with مرحبا   Requester: Amrmohands    Note Content:   <div dir="ltr">Hi Team,<div><br></div>
<div>Customer was contacted &amp; the validation code was sent to the customer already.</div>
<div><br></div>
<div>Please make sure to add <a class="gmail_plusreply" id="plusReplyChip-0" href="mailto:[email-masked]" rel="noreferrer">@KSA Support</a> in the future emails regarding customer escalations.</div>
<div><br></div>
<div>Thanks &amp; Regards,</div>
<div>Shaheryar</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 31, 2022 at 3:29 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Team,<br> <br>AWB:LM424573894</div>
<div dir="ltr">Order Number:6193765023<br> <br>Customer is reporting that he has not received any code on the following contact number: ​+966592435737</div>
<div dir="ltr">
<br> Can you please contact the customer and send the code to them, and handover the order. If any issues, please advise us so we can let the customer</div>
<div dir="ltr">​</div>
<div dir="ltr"> know of the issue and get this arranged asap.<br> <br>Thank you for your help.</div>
</div>
<div>
                          <blockquote>
                            On
                            Sat, 31 Dec at  4:13 AM
                            <span>,  Amrmohands &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <table style="margin-left:auto;margin-right:auto">  <tbody>
<tr>    <td>      <table style="background:rgb(244,248,250);overflow:auto;padding:0px 15px;min-width:500px;margin:0px">          <tbody>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left">
<div>
<b>Bot: </b> Hi, welcome to Centrepoint Stores &#128075;مرحبًا بك في متاجر سنتربوينت<br><b>Bot: </b> Hi مرحبا, what do you need help with?<br><b>Customer: </b> &#128230; Order Status<br><b>Bot: </b> Please enter your order number to continue.<br><b>Customer: </b> 6193765023<br><b>Bot: </b> </div>
<div>Your order is <strong>on the way</strong>&#128666; </div>
<br><div>Track your order here:   </div>
<br><div>You can also easily track your order from <strong>My Account &gt; Order History.</strong> </div>
<br><b>Bot: </b> Before you go, would you like to rate our Customer Service<br><i>[Customer Feedback: Extremely Dissatisfied]</i><br><b>Bot: </b> Would you like to still talk to one of our agent?<br><b>Customer: </b> Yes<br><div></div>
</div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:10 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>مرحبا</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:10 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>مرحبا معك افنان.....يسرني أن أساعدك. </div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:10 AM, 31st Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>اهلا بك</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:10 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>لو سمحت عندي مشكله متكرره دائما انا وأصدقائي</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:11 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>لدي طلبية برقم</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:11 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>6193765023</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:11 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>ووصلت نقطة الاستلام Meed</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:11 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>ولكن شركة الشحن لم ترسل الكود للاستلام</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:12 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:12 AM, 31st Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>وهذه ليست اول مره</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:12 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>شكرا لك</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:12 AM, 31st Dec</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div> كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:12 AM, 31st Dec</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">مرحبا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>شكرا</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:12 AM, 31st Dec</div>    </td>
</tr>
<tr>       </tr>
</tbody>
</table>    </td>  </tr>  <tr>    <td>      <table style='padding:0px 20px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(51,51,51);line-height:1.4;margin:0px;min-width:100%'>        <tbody>
<tr><td style="text-align:center"><span style="font-size:13px;color:rgb(153,153,153)">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/692506612666851" style="font-weight:500;color:rgb(153,153,153);text-decoration:none" rel="noreferrer" target="_blank">Freshchat</a></span></td></tr>      </tbody>
</table>    </td>  </tr>
</tbody>
</table>
                          </span>
</blockquote>
                        </div>
</div>

<br>

</div></blockquote>
</blockquote></div>