Subject: Ticket Assigned - Conversation with Amahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Dec 2022 21:18:51 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amahmed Amahmed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  amahmed Bot:  Hi amahmed, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502854418            01:04 AM, 01st Jan                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           01:05 AM, 01st Jan                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           01:07 AM, 01st Jan                     Amahmed                    There is an item missing in my order           01:08 AM, 01st Jan                     Amahmed                    6193622613           01:08 AM, 01st Jan                     Amahmed                    Yes           01:08 AM, 01st Jan                     Amahmed                    There is an item missing from my order           01:08 AM, 01st Jan                     Amahmed                    Ther order number is           01:08 AM, 01st Jan                     Amahmed                    6193622613           01:08 AM, 01st Jan                     Amahmed                    ????           01:09 AM, 01st Jan                   Afnan                   What is missing item ?           01:10 AM, 01st Jan                     Amahmed                    I paid 79ryal           01:10 AM, 01st Jan                     Amahmed                    The one is 79           01:10 AM, 01st Jan                   Afnan                   Please send a picture of the missing product           01:11 AM, 01st Jan                     Amahmed                             01:14 AM, 01st Jan                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           01:14 AM, 01st Jan                     Amahmed                             01:14 AM, 01st Jan                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:15 AM, 01st Jan                     Amahmed                    0502854418           01:16 AM, 01st Jan                     Amahmed                    This is my watsup number           01:16 AM, 01st Jan                   Afnan                   Is there anything else I can assist you with?           01:16 AM, 01st Jan                     Amahmed                    I want to know ASAP if you will send me the. Missing item or refund me           01:17 AM, 01st Jan                     Amahmed                    I need this item form           01:17 AM, 01st Jan                   Afnan                   We will do what is necessary to help you           01:17 AM, 01st Jan                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:18 AM, 01st Jan                     Amahmed                    I need it for this week and now what can I do you cause me problems           01:18 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5530492