Subject: Ticket Assigned - Conversation with Shimaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Dec 2022 19:21:28 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shimaa Shimaa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shimaa Bot:  Hi shimaa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6194176932 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1231220002818     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0594182079            11:17 PM, 31st Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           11:18 PM, 31st Dec                     Shimaa                    ليه  بعتولي لم نجدك وانا ماسكه التلفون من الصبح ومستنيه الاوردر يوصل           11:18 PM, 31st Dec                     Shimaa                    ما حد تواصل معايا لا واتس اب ولا اتصال           11:19 PM, 31st Dec                   Afnan                   اهلا بك , نعتذر منك على الازعاج , باذن لله بيوصلكم الطلب حسب البيانات التي لدينا ب بتاريخ 03 يناير وسوف يتم التواصل معك بكل تاكيد           11:19 PM, 31st Dec                     Shimaa                    كان مكتوبلي اليوم           11:20 PM, 31st Dec                   Afnan                   تم شحن الطلب اليوم بتاريخ 31 ديسمبر وسوف يتواصلون معك فريق شركة الشحن باذن لله           11:20 PM, 31st Dec                     Shimaa                    ماشي شكرا           11:21 PM, 31st Dec                   Afnan                    كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب           11:21 PM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5530316