Subject: Ticket Assigned - Conversation with Analin Ugpang
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 20:23:04 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Analin Ugpang Analin Ugpang                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  analin ugpang Bot:  Hi analin ugpang, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6194229573 Customer:  How can i cancel my order? Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi analin ugpang, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507324108            12:19 AM, 31th Dec                     Analin Ugpang                    Okay           12:19 AM, 31th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           12:19 AM, 31th Dec                     Analin Ugpang                    I want to cancel my order           12:20 AM, 31th Dec                     Analin Ugpang                    I don't know how to cancel?           12:20 AM, 31th Dec                   Afnan                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment a However, we would request you to not accept the delivery of your order.           12:21 AM, 31th Dec                   Afnan                   When the order is not accepted, it is automatically canceled, we ask you not to accept the delivery of your order.           12:21 AM, 31th Dec                     Analin Ugpang                    Okay           12:22 AM, 31th Dec                   Afnan                   Is there anything else I can assist you with?           12:22 AM, 31th Dec                     Analin Ugpang                    Nothing thank you           12:22 AM, 31th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:22 AM, 31th Dec                     Analin Ugpang                    Welcome ?           12:22 AM, 31th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5526501