Subject: Ticket Assigned - Conversation with Shiraz Alam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 19:59:10 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shiraz Alam Shiraz Alam                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi shiraz alam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6185414364 Bot:    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:53 PM, 30th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           11:53 PM, 30th Dec                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           11:55 PM, 30th Dec                     Shiraz Alam                    Start Again           11:55 PM, 30th Dec                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           11:56 PM, 30th Dec                   Afnan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:58 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5526474