Subject: Note Added - [#5474845] Conversation with amaal adel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 18:47:13 +0000

Hi ,    Cpr8 Centrepoint added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5474845    Subject:  Conversation with amaal adel   Requester: Amaal Adel    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">  Mention below trial mail customer order  are not available in our store  …</div>
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<b><span style="font-size:12.0pt;color:black">Thanks &amp; Regards,
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<b><span style="font-size:12.0pt;color:#212121">S.Alam joy</span></b><span style="font-size:12.0pt;color:black"></span>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Centerpoint - 8</span><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Mobile</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>: +966 501888263</span><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>:
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style="font-size:12.0pt;color:black"></span>
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Othiam Mall ,Rabwah I Exit 14 I Saudi Arabia<br>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, December 30, 2022 6:42 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Cpr8 Centrepoint &lt;[email-masked]&gt;; Manager Cpr8 &lt;[email-masked]&gt;; cpr8 operation &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5474845] - Conversation with amaal adel</div>
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<div class="MsoNormal">Hi <a id="OWAAM7B7776DF3DFC47948DA194D082BDE0C0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi</span></a>
<a id="OWAAM8710131E941B4629BB36C270B0DD8340" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah</span></a>,</div>
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<div class="MsoNormal">No reply from store.</div>
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<div class="MsoNormal">Order ID: 6187010494</div>
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<div class="MsoNormal">Store Code: Babyshop21047</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Friday, December 23, 2022 7:48 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr8 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr8 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 cpr8 operation &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5474845] - Conversation with amaal adel</div>
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<div class="MsoNormal">Hi <a id="OWAAM7212B2D2E81E465A84FFCD124F9BDB81" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr8</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr8 Centrepoint</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@cpr8 operation</span></a>,</div>
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<div class="MsoNormal">Reminder on the below.</div>
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<div class="MsoNormal">Order ID: 6187010494</div>
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<div class="MsoNormal">Store Code: Babyshop21047</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODMzNjcxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YAJAktzutOf-q0JLGBVlA-43kos9kZcw3_q_Dm5xdac" data-id="2044008336710" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 18, 2022 6:33 PM<br>
<b>To:</b> Cpr8 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr8 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; cpr8 operation &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5474845] - Conversation with amaal adel</div>
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<div class="MsoNormal">Hi <a id="OWAAMA129191DDE1248E4883AD83AA0FAA0EE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr8</span></a>
<a id="OWAAMA211784A9F7D4C71BCB7E5D93A812883" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr8 Centrepoint</span></a>
<a id="OWAAM39E8FC1150FC46BEA4589D9718D534CA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@cpr8 operation</span></a>
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<div class="MsoNormal">Order received on 15 Dec 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6187010494</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 18, 2022 2:49 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5474845] - Conversation with amaal adel</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 29-Nov-2022<br>
Order ID: 6187010494<br>
Store code: Babyshop21047<br>
Tracking Id:618701049422999991<br>
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Assistance Required: Need Proof of collection<br>
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Issue Description: Customer placed an order on <span style="color:black"> 29-Nov-2022</span>  He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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