Subject: [JIRA] Achyuth mentioned you on REL-164886
From: "Achyuth (Jira)" <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 12:01:25 +0000

Achyuth *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-164886 refund issue \\ 6191576315 

Achyuth *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNzllYWM4M2M1ZTdiNGE4M2JlYWJmMjVkYmZiNTE4Y2QiLCJwIjoiaiJ9 )

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REL-164886 ( https://landmark.atlassian.net/browse/REL-164886?atlOrigin=eyJpIjoiNzllYWM4M2M1ZTdiNGE4M2JlYWJmMjVkYmZiNTE4Y2QiLCJwIjoiaiJ9 )

refund issue \\ 6191576315 ( https://landmark.atlassian.net/browse/REL-164886?atlOrigin=eyJpIjoiNzllYWM4M2M1ZTdiNGE4M2JlYWJmMjVkYmZiNTE4Y2QiLCJwIjoiaiJ9 )
Achyuth 4:01 PM GST

HI @afnan.eyad Mentioned Order was placed using the MADA card and Checkout.com is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, Sankar will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.

Please keep the customer posted about this issue.

View issue ( https://landmark.atlassian.net/browse/REL-164886?atlOrigin=eyJpIjoiNzllYWM4M2M1ZTdiNGE4M2JlYWJmMjVkYmZiNTE4Y2QiLCJwIjoiaiJ9 )

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