Subject: [JIRA] Manjunath mentioned you on REL-163846
From: "Manjunath (Jira)" <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 05:44:09 +0000

Manjunath *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-163846 refund issue \\ 6188506411 

Manjunath *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiOWUzNDc4MjI5YmZkNGFhNjk2NjZhNTIyOGMyZmM3MDEiLCJwIjoiaiJ9 )

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REL-163846 ( https://landmark.atlassian.net/browse/REL-163846?atlOrigin=eyJpIjoiOWUzNDc4MjI5YmZkNGFhNjk2NjZhNTIyOGMyZmM3MDEiLCJwIjoiaiJ9 )

refund issue \\ 6188506411 ( https://landmark.atlassian.net/browse/REL-163846?atlOrigin=eyJpIjoiOWUzNDc4MjI5YmZkNGFhNjk2NjZhNTIyOGMyZmM3MDEiLCJwIjoiaiJ9 )
Manjunath 9:44 AM GST

Hi @afnan.eyad

We have tried to refund, however transaction got failed.

Mentioned Order was placed using the MADA card and Checkout is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, Sankar will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.

Please keep the customer posted about this issue.

View issue ( https://landmark.atlassian.net/browse/REL-163846?atlOrigin=eyJpIjoiOWUzNDc4MjI5YmZkNGFhNjk2NjZhNTIyOGMyZmM3MDEiLCJwIjoiaiJ9 )

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