Subject: Note Added - [#5394315] Conversation with ام فهد
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked]
Date: Wed, 28 Dec 2022 09:10:49 +0000

Hi ,    Karim Asklany added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5394315    Subject:  Conversation with ام فهد   Requester: Afnan Eyad    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Courier mistakenly returned the item with another order and processed on same pallet - proceed manual refund and close.</div>
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<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse;width:992pt" width="1317"><tbody>
<tr>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border: 0.5pt solid windowtext; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); height: 15pt; width: 65pt" width="6.529992406985573%">CONCEPT</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 76pt" width="7.668944570994685%">CUST_NAME</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 50pt" width="5.011389521640091%">SUBZONE</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 32pt" width="3.2649962034927866%">COUR</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 58pt" width="5.8466211085801065%">RMA</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 65pt" width="6.529992406985573%">INVOICE_NO</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 86pt" width="8.731966590736523%">AWB_NO</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 53pt" width="5.315110098709187%">ITEM_ID</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 317pt" width="32.042520880789674%">ITEM_DESC</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 41pt" width="4.100227790432802%">STATUS</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 43pt" width="4.328018223234624%">RETURN</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 50pt" width="5.011389521640091%">RECEIVD</td>
<td class="xl69" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 56pt" width="5.618830675778284%">UNEXPCTD</td>
</tr>
<tr>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-left: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; height: 15pt; border-top: none">Babyshop</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">Am Fahd</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">Buraidah</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">LMG</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">1003426461</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">6182190267</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">RP1119220014368</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">163685271</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">PLAYMAT WITH MOBILE - LITTLE HORSE</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">CLOSED</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">1</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">0</td>
<td class="xl68" style="color: black; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: yellow; border-top: none; border-left: none">0</td>
</tr>
<tr>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;border-top:none">Babyshop</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">DADA ZINEB</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">Buraidah</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">LMG</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1003424517</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">6182493239</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">RP1119220012165</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">163685271</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">PLAYMAT WITH MOBILE - LITTLE HORSE</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">CLOSED</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1</td>
</tr>
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