Subject: Ticket Assigned - Conversation with Sardaj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:14:07 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sardaj Sardaj                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sardaj Bot:  Hi sardaj, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6192711897 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1226221000412     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0544518275            10:04 AM, 28th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           10:04 AM, 28th Dec                     Sardaj                    Sir i ordered some items online i was trying to track the caurier but it showing delivered           10:05 AM, 28th Dec                     Sardaj                    I didnt receive anything           10:05 AM, 28th Dec                     Sardaj                    6192711897 my irder id           10:06 AM, 28th Dec                   Afnan                   No one contacted you to deliver the order?؟           10:07 AM, 28th Dec                     Sardaj                    I didnt received anything, no one contacted sir           10:07 AM, 28th Dec                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:07 AM, 28th Dec                     Sardaj                    How can i reach them? I was traying track the caurier since two days it showing no result. But suddenly today morning i saw in your website its delivered           10:09 AM, 28th Dec                   Afnan                   We will check with our team and update you           10:09 AM, 28th Dec                     Sardaj                    Waiting sir,           10:10 AM, 28th Dec                   Afnan                   Is there anything else I can assist you with?           10:10 AM, 28th Dec                     Sardaj                    FP1226221000412   This is the tracking id you provided in website sir           10:11 AM, 28th Dec                   Afnan                   Thank you for sharing the number with us, we will do our best to help you.           10:13 AM, 28th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:13 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514229