Subject: Note Added - [#5505152] Didn’t receive order
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 06:57:27 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5505152    Subject:  Didn’t receive order   Requester: Esha Khan    Note Content:   <div class="WordSection1">
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<a id="OWAAM0BFC5C274ED24BD7B3A399F33E9C1AEF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Jeddah Park</span></a> please check and reply to all.
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, December 26, 2022 11:27 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5505152] - Didn’t receive order</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 19/12/2022<br>
Order ID: 6191702812<br>
Store code: Max60390<br>
Tracking Id: 619170281222999991<br>
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Assistance Required: Need Proof of collection<br>
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<span style="background:yellow;mso-highlight:yellow">Issue Description: Customer placed an order on 19/12/2022. He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"</span><br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 27 Dec at 12:24 AM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Esha ,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5505152:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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