Subject: Ticket Assigned - Conversation with Khouloud
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 00:04:54 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khouloud Khouloud                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  khouloud Bot:  Hi khouloud, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6192765701 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1225220001998     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509406578            04:01 AM, 27th Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           04:01 AM, 27th Dec                     Khouloud                    Hello afnan           04:01 AM, 27th Dec                     Khouloud                    I would like to edit the phone number on my order as its wrong           04:01 AM, 27th Dec                     Khouloud                    The order number is 6192765701           04:02 AM, 27th Dec                     Khouloud                    The correct phone number is 0509406578           04:02 AM, 27th Dec                   Afnan                   We will share the correct phone number to the shipping team to contact you as soon as possible           04:02 AM, 27th Dec                   Afnan                   Is there anything else I can assist you with?           04:03 AM, 27th Dec                     Khouloud                    Oki perfect . Just to be sure it will show the correct one on the app . However u will be contacting teh shipping company for sure to edot it ?           04:03 AM, 27th Dec                   Afnan                   YES           04:04 AM, 27th Dec                     Khouloud                    Oki thank u           04:04 AM, 27th Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:04 AM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5509517