Subject: Note Added - [#5504631] Article Feedback - When will I receive my order?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 07:59:06 +0000

Hi ,    Mohamed Farhan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5504631    Subject:  Article Feedback - When will I receive my order?   Requester: MD FAIZAN    Note Content:   <div dir="ltr">
<div class="gmail_default" style="color:#073763">Dear team,<br><br>Thanks for your email. We will check the below request and share the feedback accordingly.<br><br>Please follow the escalation matrix as below:<br>
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<div class="gmail_default" style="color:#073763"><br></div>
<div class="gmail_default" style="color:#073763"><table border="0" cellpadding="0" cellspacing="0" width="639" style="border-collapse:collapse;width:479pt">

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<col width="55" style="width:41pt">
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 <col width="40" style="width:30pt">
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  <td class="gmail-xl65" width="55" style="height:16.5pt;width:41pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border:1pt solid windowtext;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Courier</td>
  <td class="gmail-xl66" width="121" style="width:91pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Name </td>
  <td class="gmail-xl66" width="40" style="width:30pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Level</td>
  <td class="gmail-xl66" width="284" style="width:213pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Details</td>
  <td class="gmail-xl66" width="139" style="width:104pt;color:rgb(248,203,173);font-size:12pt;font-weight:700;text-align:center;vertical-align:middle;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background:rgb(51,63,79);padding-top:1px;padding-right:1px;padding-left:1px;font-family:Calibri,sans-serif;white-space:nowrap">Phone</td>
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  <td rowspan="6" class="gmail-xl72" style="border-bottom:1pt solid black;height:94.5pt;border-top:none;color:black;font-weight:700;text-align:center;vertical-align:middle;border-right:1pt solid windowtext;border-left:1pt solid windowtext;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Fodel</td>
  <td class="gmail-xl67" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">CS Team</td>
  <td rowspan="4" class="gmail-xl75" style="border-bottom:1pt solid black;border-top:none;color:black;text-align:center;vertical-align:middle;border-right:1pt solid windowtext;border-left:1pt solid windowtext;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">1</td>
  <td class="gmail-xl69" style="color:rgb(5,99,193);text-decoration-line:underline;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl71" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"> </td>
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 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Mohamed Farhan</td>
  <td class="gmail-xl70" style="color:rgb(5,99,193);text-decoration-line:underline;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl71" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966597118841</td>
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 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Shahryar Iftikhar</td>
  <td class="gmail-xl69" style="color:rgb(5,99,193);text-decoration-line:underline;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]%20/" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl71" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966594893153</td>
 </tr>
 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Zohaib Zaffar</td>
  <td class="gmail-xl69" style="color:rgb(5,99,193);text-decoration-line:underline;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl71" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966542464456</td>
 </tr>
 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Mohamed Farhan</td>
  <td class="gmail-xl68" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">2</td>
  <td class="gmail-xl70" style="color:rgb(5,99,193);text-decoration-line:underline;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl71" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">966597118841</td>
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 <tr style="height:15.75pt">
  <td class="gmail-xl67" style="height:15.75pt;color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">Firas Suleiman</td>
  <td class="gmail-xl67" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap">3</td>
  <td class="gmail-xl70" style="color:rgb(5,99,193);text-decoration-line:underline;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></td>
  <td class="gmail-xl71" style="color:black;text-align:center;vertical-align:middle;border-top:none;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;padding-top:1px;padding-right:1px;padding-left:1px;font-size:11pt;font-family:Calibri,sans-serif;white-space:nowrap"> </td>
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<div><b><font color="#073763">Regards,</font></b></div>
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<div style="font-size:12.8px">
<font style="color:rgb(7,55,99)"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;letter-spacing:1px;white-space:nowrap;font-size:15px"><b>Farhan Khan</b></span><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;letter-spacing:1px;white-space:nowrap;font-size:13px"> </span><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:12px;letter-spacing:1px;white-space:nowrap">| Field Operation</span><span style="font-family:Arial,sans-serif"><span style="font-size:13.3333px"><b><br></b></span></span><span style="font-size:9pt;font-family:Arial,sans-serif">T:</span><span style="font-size:9pt;font-family:Arial,sans-serif"> </span><span style="font-family:Arial,sans-serif;font-size:12px">+97142272603</span><span style="font-size:9pt;font-family:Arial,sans-serif"> | </span><span style="font-size:9pt;font-family:Arial,sans-serif">M: </span></font><span style="color:rgb(7,55,99);font-family:Arial,sans-serif;font-size:12px">+966 59 711 8841</span><font style="color:rgb(7,55,99);font-size:12.8px"><span style="font-size:9pt">| </span></font><span style="font-family:Arial,sans-serif;font-size:12px"><font color="#0000ff"><u>Mohamedf</u></font></span><font style="color:rgb(7,55,99)"><a href="mailto:[email-masked]" style="font-size:12.8px" target="_blank" rel="noreferrer">@fodel.com</a><span style="font-size:9pt;font-family:Arial,sans-serif"> </span></font>
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<div style="color:rgb(80,0,80);font-size:12.8px"><div style="font-size:12.8px"><div dir="ltr"><div dir="ltr"><div><font color="#000000"><img width="200" height="47" src="https://lh6.googleusercontent.com/JmHDCEi7XFUBqXZTyD6VmnSdSqVqWJBx5pOsCnr_EovSz7gbUbztMiSoUvwGb3xxdKHBSul1hXYCQqur7EqAyib_Otzv90qyyB1h8xKRJOqsjuAXUPzm23GGTciegxbhfzipFC2NYq0"></font></div></div></div></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 26, 2022 at 1:38 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Team, <br><br>Problem Statement: Late Collection Point Delivery<br><br>Order Date:20/12/2022<br>Order ID:6191934221<br>Tracking ID:LM924669159<br><br>Assistance Required: Need urgent delivery<br>Issue Description: The order was shipped on 21-12-2022  but still The <span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline'>customer</span> has not received it yet .<br>Please Contact him as soon as possible</div>
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<br>Regards,<br>CS Team<br><br>
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                          <blockquote>
                            On
                            Sun, 25 Dec at  8:23 PM
                            <span>,  MD FAIZAN &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <strong>Feedback for: <a href="https://helpsa.maxfashion.com/solution/articles/44001700180/en" rel="noreferrer" target="_blank"> When will I receive my order?</a></strong><br>Dears,<br>
Please check my order #6191934221,<br>
it’s been 5days still under process.need your feedback asap.<br>
<br>
<br>
<br>
Thanks 
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