Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 21:20:27 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.    Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk1NTY0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tiTGwfk-LdzuHpwOOYygC5K7vEnKgLe46hzzLruACs0" data-id="2044007955646" style="max-width: 100%"></div>
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<div dir="ltr" class="gmail_attr">في أحد، ٢٥ ديسمبر، ٢٠٢٢ في ١١:٥٦ م، كتب Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'>مرحبا .</div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;background-color:rgb(253,253,252)'></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'>شكرا لتواصلك معنا</div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;background-color:rgb(253,253,252)'></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يرجى إخبارنا بالتفاصيل التالية حتى نتمكن من مساعدتك وفقًا لذلك</strong></div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'> </div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'>1. لقطة شاشة للمشكلة</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'>2. عنوان البريد الإلكتروني المسجل</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'>3.  نوع الجهاز</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'>4. إصدار التطبيق</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'>5. إصدار iOS / Android</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-align:right;color:rgb(24,50,71)'>​<br style="box-sizing:border-box">
</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'>لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;background-color:rgb(253,253,252)'></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'>شكرا لك</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(24,50,71)'>فريق الدعم </div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5424918