Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 10:01:20 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/XpCjXH0N1OXZED0RKaX4Sg~~/AALN9wA~/RgRlhq_pPVcDc3BjQgpjpGl8pWOBgwrqUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team, <br>
<br>
Allow us to check and arrange for the return of the cash if there was any misunderstanding. <br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/12/2022 1:26 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5462161] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">AWB: SD009420243</div>

<div dir="ltr"> </div>

<div dir="ltr">Customer is reporting that they paid SAR 100 to the courier and only SAR 60 was returned to them. The order value was SAR 37.75 and the correct balance was not returned.</div>

<div dir="ltr"> </div>

<div dir="ltr">Please look into this urgently and contact customer to resolve this with them.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Apoorv</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/gv0_Hbpsg8YL4zgJXNtC3g~~/AALN9wA~/RgRlhq_pPlcDc3BjQgpjpGl8pWOBgwrqUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5462161