Subject: Ticket Assigned - Conversation with Safa Siddiqui
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 22:02:26 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safa Siddiqui Safa Siddiqui                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  safa siddiqui Bot:  Hi safa siddiqui, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6191838452 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1221220100080     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  542065367            01:56 AM, 23nd Dec                     Safa Siddiqui                    Ok           01:56 AM, 23nd Dec                   Afnan                   Hi, .Thank you for contacting us. I will be happy to help you!           01:56 AM, 23nd Dec                     Safa Siddiqui                    Assalamu alaikum           01:56 AM, 23nd Dec                     Safa Siddiqui                    My order has not been delivered today           01:56 AM, 23nd Dec                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:56 AM, 23nd Dec                     Safa Siddiqui                    The delivery date shown was 22nd december           01:56 AM, 23nd Dec                     Safa Siddiqui                    I got an sms saying i couldnt be reached           01:57 AM, 23nd Dec                     Safa Siddiqui                    But i never got a call from the delivery guy nor a message           01:57 AM, 23nd Dec                   Afnan                   We sincerely apologize for any inconvenience, we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible to help you and solve this problem.           01:57 AM, 23nd Dec                     Safa Siddiqui                    And now when im trying to track my order its showing no status found           01:58 AM, 23nd Dec                   Afnan                   we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible           01:59 AM, 23nd Dec                   Afnan                   Is there anything else I can assist you with?           02:00 AM, 23nd Dec                   Afnan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:02 AM, 23nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495043